Mixed messages can cause conflict, confusion and worse.
Mostly, they make clarity impossible. Without clarity, nothing works.
If you want to lead change, inspire others to action and help your team perform at its best, your communication has to be CRYSTAL CLEAR (especially when virtual!).
To survive and thrive in the complex modern workplace, your team needs these 3 characteristics:
Diverse – a good mix of functions, disciplines and experience.
Agile – the ability to adapt well on short notice.
Influential – made of people with influence in the organization.
PRO TIP: If your team doesn’t have these characteristics, make the necessary adjustments. That is, if you want to be seen as a top team or project leader in your organization.
You can’t be everything for everybody. Some reports will find you too directive, others not enough. However, you can listen to feedback and adjust your style when needed.
In everything you do, seek to understand first and act second. There is no right way to lead your team or group. It is as unique as every individual in it. Therefore, your paradoxes and the balance you need to find for each of them will look differently than mine.
In parts 1 and 2 I have presented 7 which I consider most relevant to people managers working right now. Apply the relevant tips and examples as needed.
