“What if I fail? Will I be exposed?”
“What if I can’t change? Will I be left behind?”
Have you ever had thoughts like this?
Because you’re human, I’m sure you have. I certainly have!
From Making Sense of Change Management, here are 4 fears you might have felt at one time in your career:
- Fear of temporary incompetence: “I lack the competence to deal with the new situation.”
- Fear of punishment for incompetence: “I’ll be punished when my incompetence is discovered.”
- Fear of loss of personal identity: “My skills are no longer required.”
- Fear of loss of group membership: “I’m no longer relevant to my group.”
Any one of these can cause extreme anxiety.
In this post, I offer 2 principles, 2 questions and 2 actions to help you understand and face your specific anxiety.
Once you start to recognize and understand your fears around change, you can grow the positive force and reduce the negative one for real change – if that is what you want.
2 KEY PRINCIPLES
According to former MIT Professor Edgar Schein, the brain reacts to unwanted or unexpected change in 2 ways. The first reaction is called “learning anxiety”. The second, “survival anxiety”.
For change to take root, Schein emphasizes 2 principles:
- Survival anxiety must get greater than learning anxiety.
- Learning anxiety must be reduced (not survival anxiety increased).
In place for over half a century, Kurt Lewin’s Force Field Analysis sees ‘Driving Forces’ as positive forces for Change and ‘Restraining Forces’ as negative. In other words, he saw survival anxiety as a positive, driving force and learning anxiety as a negative, restraining one.
Lewin believed that whenever the positive forces were stronger than the negative ones, the status quo could change (for ‘Desired State’).
2 CRITICAL QUESTIONS
The first question is for anyone wishing to drive Change in their team/group/organization:
1. What can I do to grow the driving force (+), and reduce the restraining one (-)?
Here are a few key elements Schein recommends:
- Compelling vision of the future
- Effective feedback systems
The second question is to you:
2. What key elements, actions or interventions can support the learners in your team/group/organization?
A few more elements for you to consider:
- Formal training/upskilling
- Practice fields & coaching support
2 IMMEDIATE ACTIONS
- Think of a difficult Change you had to make in your organization and ask yourself these 3 questions:
- What were my survival anxieties?
- What were my learning anxieties?
- What helped me to change?
2. Ask your people the same questions (don’t assume you know their anxieties!).
TIP: DO take the time to explore their relevant questions and concerns. DO NOT take their first answer/s and move on.
People are capable of change. However, it’s important to keep in mind that people change if and when they are ready. Not you (Why? See video below).
If you lead and manage people, you often need to look below the surface of what is going on to uncover real, possibly hidden thoughts and feelings.
Keep in mind that every individual experiences change differently – everyone is on a different stage of The Change Curve. Understanding this Curve will for sure help you increase the positive energy for change and decrease the resistance.
Once aware of where your people are, you can plan and implement effective interventions. On this point, people require effective systems and strategies to respond positively.
“Healthy levels of open communication, and a positive regard for individuals and their potential contribution to the organization’s goals, contribute to creating an environment where individuals can grow and develop.” – Making Sense of Change Management
This environment will foster healthy relationships for a healthy organization that is capable of real LASTING POSITIVE CHANGE.
If you’re currently going through a change and would like some direct advice and direction, book a FREE Strategy Call here.